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  • 1-855-838-1370
  • 445 Main Street, 2nd Floor, #1, Saco, ME 04072
  • Mon to Fri 9:00AM to 06:00PM EST
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Shoreline Healthcare Technologies is a proud Maine-based company that offers end to end revenue cycle management services to physicians and Medical billing companies  in Montana. Our goal is to help them manage their business in a way where they can focus on patient care and operations, not paperwork! By providing great services at reduced costs, we have been able to keep our customers since our inception in 2015. Explore our case studies to see how we’ve helped practices overcome complex billing challenges and improve cash flow.

As a medical billing outsourcing company, we have helped our clients grow their business by providing them with the resources they need to succeed while maintaining a competitive edge in today’s industry. We offer timesaving, cost-effective revenue cycle management services to your Montana-based practice. Ready to outsource your billing needs? We’ll guide you through your receivable account to make sure that your claims are paid.

Best In the Industry

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Shoreline Healthcare Technologies in Montana exceeds customer expectations and we are proud of our history, but more importantly we are focused on the future. We have grown in recent years by continuing to invest in technology and people while maintaining a commitment to excellent service and innovation. We have the best customer service and one of the highest success rates for reimbursement, so you know your money will be going where it belongs - back into your pocket.

Montana Billing Challenges we solve



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Managing the Frequent Eligibility Changes due to rural and seasonal populations

The state of Montana has a high proportion of seasonal workers, tribal members, and rural residents, resulting in monthly eligibility changes, retroactive terminations and gaps between Medicaid, Medicaid expansion, and CHIP. Providers often deliver services in good faith, only to discover weeks later that the patient’s coverage had changed retroactively, forcing time-consuming rebilling or write-offs. At Shoreline Healthcare Technologies we perform multi-point eligibility checks (pre-visit, day-of-service, and pre-billing) and flag retroactive terminations and reinstatements. This has resulted in significant reduction in eligibility-based write-offs.

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Tribal Health and IHS Encounter Billing Support

Facilities in Montana serving Native American populations face unique Medicaid billing rules, like encounter-based billing requirements, special rate methodologies, Federal vs state coordination issues. Many providers experience denials due to incorrect encounter coding, missing tribal indicators etc and often require manual payer follow-up. We at Shoreline Healthcare Technologies have dedicated workflows for IHS and Tribal provider billing with correct application of encounter rate billing rules. Our team manually verifies all tribal eligibility indicators and payer guidelines before every claim submission so that there are fewer encounter claim denials and correct reimbursement at enhanced rates.

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Closing the Medicaid Expertise Gap for Montana Providers

Montana’s Medicaid environment is made up of smaller provider networks, rural delivery models, tribal health integration, and a hybrid Medicaid structure creating a significant expertise gap in billing, compliance, and revenue cycle execution. At Shoreline Healthcare Technologies we are structured to handle low-volume, high-complexity Medicaid environments, making it particularly effective for Montana’s healthcare landscape. We provide Montana-trained Medicaid billing specialists who constantly monitors state-specific policy changes and billing updates. By partnering with Shoreline organizations can lower their denial rates and be audit ready.

We at Shoreline Healthcare Technologies provide personalized support tailored to the unique needs of Montana providers. Our team of experts understands the intricacies of the Montana billing landscape and offers guidance to help practices navigate these challenges effectively with our cloud-based RCM solutions for an optimized Revenue Cycle Management.

Comprehensive Medical Billing Services for Montana

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Specialized Services tailored to meet Montana Medicaid rules and regulations

🩺 Services 📍Montana Specialization 📈 Typical Improvement ⏱️ Turnaround Time
End-to-End Medical Billing Complete RCM services with AI-driven, payer-specific validation with accurate claim formatting across Montana’s diverse MCOs. 25–40% reduction in claim rejections and faster reimbursements Claims submitted within 24–48 hours
Eligibility & Benefits Verification Multi-stage eligibility checks addressing frequent retroactive changes common in rural, seasonal, and tribal populations Reduction in eligibility-related denials by 30–45% Instant/ Within 24 hours
Prior Authorization Management Plan-level PA validation for Montana Medicaid MCOs with service-specific documentation alignment 40–60% reduction in PA-related denials 3–5 business days
Coding & Charge Capture Assigns ICD-10 and CPT codes aligning with MO HealthNet policy manuals and state edit logics. First-pass clean claim rate increases to 95–98% Claims filed within 24–48 hours
Tribal Health & IHS Encounter Billing Encounter-based billing workflows, tribal indicator validation, and enhanced rate compliance Improved reimbursement accuracy by 20-25% Claims processed within 48 hours
Denial Management AI based tools to track and flag denial codes and root-cause analysis tailored for Medicaid claim categories, identifies high-risk categories and automate resubmissions. Reduce rate of denial by 75% and with quicker appeals. 7–14 days for backlog cleanup; ongoing daily follow-up
Telehealth Billing Applies telehealth geography rules, specific codes, modifiers, and POS 25–40% fewer telehealth denials Same-day telehealth claim processing.
Patient Statements & Follow-Up Communicate with patients and give Explanation of Benefits (EOBs). Includes text/email payment reminders and online payment options. Reduces overdue balances and better collection rates. 1-2 weeks
Audit & Compliance Support Conducts Audit Review and mock audits, including documentation, encounter verification, and claim reconciliation. Minimizes risk of penalties and supports successful audits. Ongoing, depending on audit schedule

Medical Billing Resources for Montana

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Comprehensive resources specifically designed for Medicaid Providers to navigate the state’s complex Billing Landscape.

Medicaid Billing Guide

A Complete guide covering all billing requirements, policy updates and compliance standards.

Behavioral & Mental Health Billing rules and guidelines

Specialized billing guidelines and documentation procedures for behavioral health programs.

Revenue Cycle Optimization

Best Practices and Strategies to improve cash flow and reduce denials.

Telehealth and Remote patient Monitoring in Montana

Montana’s telehealth and RPM guidelines and regulations.

Serving Healthcare Providers Across Montana

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From Beaverhead to Yellowstone, we provide comprehensive medical billing services across all 56 Montana counties.

Montana Map
Western Mountain Region:

Beaverhead, Broadwater, Carbon, Deer Lodge (consolidated with Anaconda), Flathead, Gallatin, Glacier, Granite, Jefferson, Lake, Lewis and Clark, Lincoln, Madison, Mineral, Missoula, Park, Powell, Ravalli, Sanders, Silver Bow (consolidated with Butte), Stillwater

Central Front:

Cascade, Chouteau, Fergus, Golden Valley, Judith Basin, Liberty, Meagher, Musselshell, Petroleum, Pondera, Sweet Grass, Teton, Toole, Wheatland, Yellowstone

Eastern Plains:

Big Horn, Blaine, Carter, Custer, Daniels, Dawson, Fallon, Garfield, Hill, McCone, Phillips, Powder River, Prairie, Richland, Roosevelt, Rosebud, Sheridan, Treasure, Valley, Wibaux

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Primary Care
Specialty Clinic
Rural Health
Mental Health
Cardiology
Dermatology
Emergency Medicine
Family Medicine
Internal Medicine
Neurology
Oncology
Orthopedics
Pediatrics
Psychiatry
Radiology
Surgery
Urgent Care
Women's Health

Frequently Asked Questions

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FAQs about Medical Billing Services in Montana

Q1. How do providers verify the members eligibility for Montana Medicaid?

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Eligibility can be verified through the Montana Healthcare Claims System (MTHCS) or any other approved eligibility verification tools. Eligibility should be checked before the visit, on the date of service, and again before billing due to frequent retroactive changes.

Q2. What are the filing limits for submitting claims to Montana Healthcare Programs?

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All original claims must be submitted within 12 months from the date of service. And for the claims initially submitted to Medicare the timely limit is 6 months from the date of Medicare’s explanation of benefits approving the service.

Q3. Does Shoreline Healthcare Technologies provide any analytics reporting to healthcare organizations in Montana?

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Yes. We provide robust analytics and reporting services tailored to meet the needs of healthcare organizations that helps providers make informed operational decisions. We provide denial trend analytics, along with provider productivity and revenue forecasting, monthly and bi-weekly performance reports and real time billing dashboards.

Q4. How long does onboarding to Shoreline RCM services take?

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Onboarding to Shoreline Healthcare Technologies’ RCM services typically takes 3–4 weeks, depending on the provider’s size, specialty, payer mix, and current enrollment status.

Q5. What are the factors that influences the process of onboarding?

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  • ➢ Active status of the provider with Montana Medicaid and other MCOs
  • ➢ Data access (EHR, clearinghouse, payer portals)
  • ➢ Volume of legacy A/R and denied claims
  • ➢ Scope of services (full RCM vs. partial support)

Q6. What are the initial processes that Shoreline does on onboarding?

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  • ➢ Reviews current billing workflows and denial patterns
  • ➢ Confirms Montana Medicaid and MCO enrollment status
  • ➢ Sets up payer-specific claim rules and authorization workflows
  • ➢ Transits claims without disrupting the cash flow

Providers can see an increase in clean claim submission within the first few weeks of onboarding, with measurable performance improvements by partnering with Shoreline Healthcare Technologies.

Q7. How can Shoreline Healthcare Technologies help providers in Montana?

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We at Shoreline Healthcare Technologies handle the entire process of RCM Cycle from patient appointment scheduling to eligibility checks, prior auths, coding, claim submissions, denials, and appeals, till payment processing and patient communication ensuring faster payments and compliance with state specific rules. We also offer analytics and process automation to reduce first pass rejects in state systems and to reconcile managed-care encounter reporting.

Compliance & Certifications

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Your data security and compliance are our top priorities.

HIPAA Compliant

Full HIPAA compliance with regular audits

AAPC Certified

Certified Professional Billing Staffs.

Montana Licensed

Licensed to operate in Montana

Medical Billing Glossary

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Essential Terms for Understanding the Montana’s Medical Billing Landscape

Montana Department of Public Health and Human Services (DPHHS)

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The state agency for administering Medicaid and other public assistance programs for the state of Montana. It is responsible for determining the eligibility, provider enrollment, policy guidance, reimbursement methodologies, and other compliance enforcement. All Medicaid billing rules, fee schedules, and program updates are monitored.

Healthy Montana Kids Plus (HMK Plus)

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The Children’s Health Insurance Program (CHIP) that provides coverage for children whose family income is too high for traditional Medicaid but still within program limits. HMK Plus has its own eligibility thresholds, benefits structure, and billing requirements, and claims must be submitted separately from standard Medicaid claims.

Montana Access to Health (MATH)

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A program under Montana Medicaid for supporting access to healthcare services for eligible populations linked with care coordination or targeted assistance initiatives.

Montana Healthcare Claims System (MTHCS)

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The Medicaid Management Information System (MMIS) used for claim submission, processing, adjudication, remittance advice, and payment issuance.

Montana PATH Program (MPATH)

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A Medicaid-funded program for providing services to individuals with serious mental illness who may not be qualified for full Medicaid benefits. It covers outreach, engagement, and certain behavioral health services.

Retroactive Eligibility

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The provision that allows member to have coverage for the medical services received before the official approval date of Medicaid, typically for up to three months prior to the application month, provided the individual met eligibility criteria during that time.

Our Services

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Shoreline proudly supports physicians, medical groups, and medical billing companies. Following are the revenue cycle management steps we offer.

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Testimonials

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We Care

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From electronic health records, billing services and practice management tools-Shoreline has you covered! In addition to being an industry leader when it comes to pricing, we also provide personalized support for every client, with a team of experts who have worked with physicians and medical groups for years, Shoreline Healthcare Technologies in Montana understands how to navigate today’s complex healthcare revenue environment.

Ready to Optimize Your Medical Billing?

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Get your free consultation and discover how much you could save with our Montana -specialized billing services.

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Contact Information

  • 445 Main Street, 2nd Floor, #1, Saco, ME 04072
  • 1-855-838-1370
  • info@shorelinemb.com
  • M-F, 9am - 5pm EST

Why work with us?
  • 40% average denial rate reduction
  • Local billing expertise
  • 24-48 hour claim turnaround
  • Dedicated Montana support team