When Billing Backlogs Meet Smart Strategy: A COVID Recovery Case Study

$2.3M ▲

Collected from timely filing claims

$700,000▲

recovered from re-opened claims following insurer negotiations

$800,000 ▲

collected through patient follow-ups

From Shutdown Risk to Stability: How Shoreline Helped a Mental Health Facility in Maine Recover Its Billing Operations

$400,000 ▲

Recovered from rejected claims

95% ▲

Claim acceptance rate post-correction

60 Days ▼

Total turnaround to restore revenue flow

3200+ ▲

Claims processed manually during the transition

96%▲

of First Pass Claim Acceptance

47%▲

of old AR collected successfully