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  • 1-855-838-1370
  • 445 Main Street, 2nd Floor, #1, Saco, ME 04072
  • Mon to Fri 9:00AM to 06:00PM EST
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Shoreline Healthcare Technologies is a proud Maine-based company that offers end to end revenue cycle management services to physicians and Medical billing companies in New York. Our goal is to help them manage their business in a way where they can focus on patient care and operations, not paperwork! By providing great services at reduced costs, we have been able to keep our customers since our inception in 2015.

As a medical billing outsourcing company, we have helped our clients grow their business by providing them with the resources they need to succeed while maintaining a competitive edge in today’s industry. We offer timesaving, cost-effective revenue cycle management services to your New York based practice. Ready to outsource your billing needs?   We’ll guide you through your receivable account to make sure that your claims are paid.

Best In the Industry

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Shoreline Healthcare Technologies in New York exceeds customer expectations and we are proud of our history, but more importantly we are focused on the future. We have grown in recent years by continuing to invest in technology and people while maintaining a commitment to excellent service and innovation. We have the best customer service and one of the highest success rates for reimbursement, so you know your money will be going where it belongs - back into your pocket.

New York Billing Challenges we solve

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eMedNY claims system quirks and ETIN enrollment requirements

eMedNY enrollment and ETIN setup procedures are the common source of delays in New York. Providers in New York must enroll through the eMedNY portal for obtaining and affiliating an ETIN, they must follow eMedNY-specific claim formatting procedures, and any mistakes can cause rejections. We at Shoreline Healthcare Technologies offers credentialing & enrollment support and our full suite of cloud-based RCM includes state specific functionalities. And helps providers to ensure correct enrollment/registration and understand the state’s eMedNY submission rules.

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Shorter Claim Submission Deadlines

All original Medicaid claims must be submitted within 90 days of the date of service. And Providers must have a quicker workflow to submit the claims early to avoid late submissions, denials, delayed payments. They must also adhere to correct claim formats, include proper documentation, and verify patient eligibility before submission to minimize errors. We at Shoreline Healthcare Technologies assists providers in managing claim submission deadlines efficiently. Our team monitors all claims to ensure they are filed within state-mandated timelines, performs real-time eligibility verification through MEVS/ePACES, and scrubs claims for compliance with NY Medicaid billing rules. We also handle re-submissions for denied claims, reducing the risk of lost revenue and administrative delays. By partnering with Shoreline, providers can focus on patient care while maintaining timely, accurate, and compliant claim submission workflows.

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Managing the ePACES prior approval (PA) rules and submission requirements

Many items require prior approval (DME, some drug/equipment, medical necessity reviews) and must be submitted via ePACES or state PA forms missing the correct form/attachment or the ePACES workflow leads to denials. At Shoreline Healthcare Technologies we provide personalized support tailored to the unique needs of NYS providers. Our team of experts understands the intricacies of the New York healthcare landscape and offers guidance to help practices navigate these challenges effectively with our cloud-based RCM solutions for an optimized Revenue Cycle Management.

Comprehensive Medical Billing Services for New York

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Specialized Services tailored to meet New York’s Medicaid rules and regulations

🩺 Services 📍 New York Specialization 📈 Typical Improvement ⏱️ Turnaround Time
Medicaid Billing Integration with eMedNY for Medicaid billing,virtual assistants for real-time eligibility verification through MEVS/ePACES, electronic claim scrubbing software. +35% Faster reimbursements, clean claims and reduced rejections. 1-2 weeks
Billing for Managed Care Plans Unified billing for New York Medicaid Managed Care Organizations (MCOs), MLTC, and HARP plans with automated payer-specific validation and modifier mapping. +20% increase in revenue through cross-payer optimization. 24-48 Hours
Denial Management AI based tools to track and flag denial codes, identify high-risk categories (e.g., long-term care, behavioral health), and automate resubmissions Reduce rate of denial by 75% and with quicker appeals. 5-7 days
Credentialing & Enrollment Provider enrollment and revalidation with eMedNY, assistance with CAQH and credentialing audits. Direct payment activation and inclusion in value-based care incentive programs. 45-90 days
Patient Statements & Follow-Up Communicate with patients and give Explanation of Benefits (EOBs) Reduces overdue balances and better collection rates. 1-2 weeks

Medical Billing Resources for New York

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Comprehensive resources specifically designed for New York Healthcare Providers to navigate the state’s complex Billing Landscape.

Medicaid Billing Guide

A Complete guide covering New York Medicaid billing requirements and policy updates and compliance standards.

Managed Care program rules and guidelines

Specialized billing guidelines and documentation procedures for managed care and MLTC programs.

Revenue Cycle Optimization

Best Practices and Strategies to improve cash flow and reduce denials.

Telehealth and Remote patient Monitoring in New York’s

New York’s telehealth and RPM guidelines and regulations.

Serving Healthcare Providers Across New York

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From Albany to Wyoming, we provide comprehensive medical billing services statewide across all 62 counties of New York.

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North Country

Clinton, Essex, Franklin, Hamilton, Jefferson, Lewis, St. Lawrence, Warren, Washington.

Capital Region

Albany, Columbia, Greene, Rensselaer, Saratoga, Schenectady, Warren, Washington.

Mohawk Valley

Fulton, Herkimer, Montgomery, Oneida, Otsego, Schoharie.

Central New York

Cayuga, Cortland, Madison, Onondaga, Oswego.

Finger Lakes

Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Tompkins, Wayne, Yates.

Western New York

Allegany, Cattaraugus, Chautauqua, Erie, Niagara, Orleans, Wyoming, Genesee.

Hudson Valley

Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester

New York City

Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Richmond (Staten Island)

Long Island

Nassau, Suffolk.

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Primary Care
Specialty Clinic
Rural Health
Mental Health
Cardiology
Dermatology
Emergency Medicine
Family Medicine
Internal Medicine
Neurology
Oncology
Orthopedics
Pediatrics
Psychiatry
Radiology
Surgery
Urgent Care
Women's Health

Frequently Asked Questions

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FAQs about Medical Billing Services in New York.

Q1. How can providers check patient’s eligibility for New York Medicaid programs?

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Providers can verify the eligibility by

  • ✔ Dialling the toll-free number 1-800-997-1111
  • ✔ Online through MEVS/eMedNY Self-Service or the ePACES portal
  • ✔ Through an EDI eligibility transaction (270/271)

Q2. What is the timely filing limit for New York Medicaid claims?

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All original Medicaid claims must be submitted within 90 days from the date of service.

Q3. How can providers enroll themselves as NYS Medicaid Providers?

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  • ✔ Apply through NPPES to get your National Provider Identifier.
  • ✔ Fill out the appropriate eMedNY Provider Enrollment application with all required documents.
  • ✔ Send your application to NYSDOH via eMedNY and respond to any follow-up requests.
  • ✔ Get your MMIS ID and begin billing through ePACES or your billing software.

Q4. What do you mean by 29-I Health Facility?

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The 29-I Health Facility are specially designated healthcare facility to provide health care services to children in foster care. They deliver a broad range of Medicaid-reimbursable healthcare services like primary medical care, behavioral health services, dental care, medication management, therapy and care coordination. The foster care agencies can directly bill the Medicaid for the services which are processed through the eMedNY.

Q5. How can healthcare providers submit their claims under the New York State Medicaid Program?

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  • ✔ Verifying patient eligibility via MEVS or ePACES.
  • ✔ Preparing accurate claims with valid CPT/HCPCS and diagnosis codes.
  • ✔ Submitting electronically through ePACES or EDI, or by paper (CMS-1500/UB-04).
  • ✔ Receiving payment and remittance advice from eMedNY electronically or by mail.

Q6. How can Shoreline Healthcare Technologies help New York providers?

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We at Shoreline Healthcare Technologies handle the entire process of RCM Cycle from patient appointment scheduling to eligibility checks, prior auths, coding, claim submissions, denials, and appeals, till payment processing and patient communication ensuring faster payments and compliance with state specific rules. We also offer analytics and process automation to reduce first pass rejects in state systems like eMedNY and to reconcile managed-care encounter reporting.

Compliance & Certifications

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Your data security and compliance are our top priorities.

HIPAA Compliant

Full HIPAA compliance with regular audits

AAPC Certified

Certified Professional Billing Staffs.

New York Licensed

Licensed to operate in New York

Medical Billing Glossary

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Essential Terms for Understanding New York’s Medical Billing Landscape

Claim Correction Form (CCF)

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The form generated by eMedNY when a claim requires correction. It signals a required correction instead of full denial helping to prioritise re-submission. Providers must complete the form correcting the indicated data and resubmit the claim.

The electronic Medicaid system of New York State (eMedNY )

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The online platform of New York State used for eligibility verifications and where providers submit their claims for payment processing.

Electronic Provider Assisted Claim Entry System (ePACES)

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The web-based application of eMedNY that allows enrolled NY Medicaid providers to submit/receive HIPAA-compliant claims, eligibility requests, prior approval requests and claim status inquiries online.

Electronic Transmitter Identification Number (ETIN)

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The number required by NY’s Medicaid program to submit electronic claims to eMedNY, it must be linked with the provider’s Medicaid ID to perform electronic transactions.

Health Home

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It is a care management service model consisting of network of organizations, including hospitals, primary care providers, behavioral health professionals, and community-based organizations working together under the New York State Medicaid program for providing coordinated, comprehensive care for members with chronic conditions.

Lead Health Home

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The organization designated by New York State to coordinate and manage the Medicaid members enrolled in the Health Home program. It is responsible for administrating the care management network and ensures that members receive a comprehensive and integrated services.

Medicaid Eligibility Verification System (MEVS)

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The component of the eMedNY system which allows providers to verify the eligibility, coverage status, and other benefits of the Medicaid members before providing the service.

Our Top-Notch Medical Billing Features

Our Services

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Shoreline proudly supports physicians, medical groups, and medical billing companies. Following are the revenue cycle management steps we offer.

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Testimonials

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We Care

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From electronic health records, billing services and practice management tools – Shoreline has you covered! In addition to being an industry leader when it comes to pricing, we also provide personalized support for every client, with a team of experts who have worked with physicians and medical groups for years, Shoreline Healthcare Technologies in New York understands how to navigate today’s complex healthcare revenue environment.

Ready to Optimize Your Medical Billing?

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Get your free consultation and discover how much you could save with our New York's-specialized billing services.

Get Your Free Consultation

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Contact Information

  • 445 Main Street, 2nd Floor, #1, Saco, ME 04072
  • 1-855-838-1370
  • info@shorelinemb.com
  • M-F, 9am - 5pm EST

Why work with us?
  • 40% average denial rate reduction
  • New York billing specialists
  • 24-48 hour claim turnaround
  • Dedicated New York support team